RNL Property Management TENANTS

We're here to help...

We understand how stressful moving in to a new house can be. At RNL we aim to ensure a smooth process, and to make that house your home.

Unfortunately some may encounter issues from time to time. We offer a 24/7 service so you can rest assured that our team is always on hand to discuss and assist.


Maintenance requests should be logged online by clicking 'Make Request'. This will be sent through to our live system, which we aim to allocate to a worker within 24 hours. Further information can be found within our Tenant Handbook. Please also see our useful 'How To's' for frequently logged maintenance which can in some cases be rectified immediately by the tenant.


If you encounter any issues with your rent payments over the course of your tenancy please contact us immediately so we can help you. This can be discussed directly with our tenant liaison within the accounts department who will work with you and your landlord to find a way for this to be resolved.

My Account

See important information about your property, including tenant task messages and charges.

Maintenance Request

Send a maintenance request 24 hours a day through to our live system.

Tenant Handbook

Download the RNL Property Management Tenant Handbook (PDF, 2.05MB)

Ross and Lowe Property Management Ltd trading as RNL Property Management Registered Address - Suite 3 2 Victoria Road, Leeds, United Kingdom, LS6 1AT Registered in England No. 09623877